Our Values

We love our customers.

We are their biggest fans, they're the reason we exist. We will always work to provide a frictionless service, helping to build strong and trusting relationships with our customers: V.I.Ps, not statistics. Every customer has their own individual needs that we will strive to fulfil. We will aim to have the highest rate of customer satisfaction by showing empathy, humility and respect. By listening and thinking like customers, we will provide helpful solutions best suited to their individual needs.

Data ... glorious data

Let's take the guess work out of it. By using the data collected from every part of our business, we can ensure we are providing the best services and Information possible. Our precious data gives us insights into our business; a commodity rich in information, it allows us to make informed decisions and create strategies to innovate, improve, compete and capture value within our market and also within our team.

Save our bacon

Transparent, honest and ethical… Thus the mantra we practice in all our interactions with our customers, colleagues and the public. We firmly believe loans do not go bad, they start bad and we are committed to Responsible Lending Practices, not because we have to, but because we WANT to.

We conduct our business with the highest standards of professionalism both in and out of house, understanding diversity and working collaboratively to achieve goals. We are respectful and considerate of our teammates, showing support and encouragement to one another, allowing us to enable growth and create a passionate team culture.

The circle of trust

We believe transparency breeds trust and trust is the foundation of lasting relationships. Transparency is our default setting: 'What you see is what you get.' We don’t like small print (it's too hard to read), we take a 'no strings attached' attitude to our products and services, providing the cold, hard, honest facts so there are no nasty surprises.

Go the whole hog

Every team member's input is valuable to our business. So, don't be shy: shine, bring your ideas and questions to the table, and let's see how they grow. Our goal is to challenge what we do and how we can do it better. Let's suggest better approaches, create new ideas, ask the simple questions or the big. People of bacon! Your ideas are valuable and we want to hear them!

Lean, mean, bacon machine

Be curious, learn fast, act quickly and never stop improving. As a group, we like to identify, develop and engage leading-edge technology and service. We aim to be in a continuous state of revision, so that we identify and improve where needed. By furthering our marketplace advancements, we will bring value not only to our customers, but also to our team.