Contact us

If you were unable to find the answer to your question in our Help section, please use the details below to contact us.

Our business hours are 8.30am - 5pm, Monday to Friday (excluding public holidays). If you send us an email or leave us a message outside these hours, we will contact you the next business day.

Contact details

Contact addresses

Mailing address:

PO Box 1196
City Centre
Christchurch 8140

Registered address:

DJCA Limited
Level 3, 50 Victoria St
Christchurch 8013

Complaints handling process

We pride ourselves on providing an exceptional level of customer service. However, if you feel we’ve got it wrong, then we want to know about it.

Please click here for our internal complaints process.